JCCMW reserves the right to cancel or modify classes or change instructor assignments. When a class is cancelled due to inclement weather or other unforeseen events, JCCMW will attempt to contact all scheduled participants. Be sure to indicate your email, and a phone number on the registration form to assist with timely notification. JCCMW will make every effort to offer participants make up dates. There will be no credit or refund for such closings.
Requests for the cancellation, change, or suspension of your Monthly Pool Membership must be made in writing to firstname.lastname@example.org by the 20th of the month prior to the next process date.
Building closings necessitated by inclement weather or other emergency will be posted on the JCCMW web site, JCCMW Facebook page, and the telephone messaging system.
Payment Policy for Nursery School and Summer Camp
In order to help families spread the cost of Nursery School and Summer Camps, we ask for a deposit plus 3 further payments before the start of the program. Camp payments are due on February 1, April 1, and June 1. Nursery School payments are due February 14, May 1, and July 31. Our Customer Service team will work with you to set up this schedule.
JCCMW does not give refunds unless JCCMW permanently cancels the program/class/event. No refund or discount is given for absence due to illness, holidays, or vacations taken by families, inclement weather closing, or any other circumstances. The only exceptions to this are:
i) The patron provides a documented medical disability signed by a medical practitioner as the reason for withdrawal from the program
ii) Pro-rated requests for families/individuals who are moving away from the area.
Requests for the above refunds will be considered only if i) the account is paid and up-to-date; and (ii) a written request for a pro-rated refund is submitted to the program/class/event Director for their approval. Refunds of less than $500 are subject to a $35 processing fee and refunds greater than $500 to a $50 processing fee (fee is subject to change at any time). JCCMW will make every effort to satisfy all requests and reserves the right to take up to 30 days to reply to requests.
In House Credit Policy
JCCMW wants you and your family to enjoy our facilities and programming. If you wish to withdraw from a program for non-medical reasons, please reach out to the Program Director who will do their best to find an alternative for you within their program. Alternatively the Program Director may approve an in house credit to be placed on your account to be used for future programming at JCCMW. Credits are valid for 12 months from the date of issue, are transferable within the participant’s immediate family, (determined by the same residence) and may be applied to any JCCMW activity within the 12 month period. There is a limit of one time transfer on any transaction.
JCCMW serves and provides kosher food for all JCCMW programs held in the building. Our minimum standard is packaged food marked with a K and caterers who consider themselves, and are recognized as, Kosher.
We are a peanut aware facility. JCCMW does not serve foods that contain peanuts or peanut products and asks members and program participants not to bring in food containing peanuts. While all current recommendations relating to peanut allergies have been followed, the JCCMW building is open to the public and therefore cannot guarantee that all surfaces or foods within the building do not have any peanuts or peanut products on them.
Use of Photographs and Video Recordings
Photographs and video taken during JCCMW activities and programs may be used for JCCMW publicity and/or publications. We reserve the right to use all photographs and video recordings.
With the exception of service animals, dogs are not permitted in the building.
Free wifi internet access is available in the JCCMW lobby.
JCCMW offers a limited number of scholarships for those in financial need. Please contact Susan Groner at (914) 725-7300 to request an application.
We reserve the right to change or cancel classes, instructors, schedules, policies, and/or prices at any time.