If you have attended an program at JCCMW over the past 5 years, or been a Fitness or Pool member, you have an account in our system. To access it, you need to log in with your email and password. If you have never had a password, Customer Service can send you a link to create a password. Likewise if you’ve forgotten it and can’t reset it, we will send you a password reset link.
If you have any issues logging in, please reach out to Customer Service so we can troubleshoot for you.
Click on the “My Account” icon at the top right of the page to see information and options for your account:
Registering for a program
Once logged in, select the program you wish to sign up for. You can either follow a link to a specific program or select from our program categories at jccmw.org/my-account:
You may see a screen that says “Select Member” (the system does not automatically assume that the person who logged in is signing up for a program, as it may be a parent signing up a child). If you see this screen, click on the grey rectangle with your name.
Waivers & Agreements
Next is the page with our waivers and agreements. These vary by program. Click on “Accept and Sign”.
This opens up a blank box for you to sign with a mouse (if on a desktop computer) or a finger if using a smartphone or Ipad. Click anywhere in the white area and sign (don’t worry if it looks bad!)
Click on the “I agree” box.
Review Registrations Page
After you click I agree, you should see the Review Registrations page. You also have the option to add another registration by clicking “Add more programs” If everything looks good, click “Next”.
The next page takes your payment – if required (there is no additional charge for lap swim for Pool and Fitness and Health Center members). If you have system credit, you will be able to apply it to the balance due. If you do not currently have a credit card on file, you can add one at this point.
You will see a final confirmation screen which looks like this. You will also get a confirmation email.